Refund Policy

1. Overview

We stand by the quality of our educational content. If you are not satisfied with your purchase, you may request a refund within 7 calendar days of the original purchase date, subject to the conditions outlined below.

2. Refund Eligibility

  • You are eligible for a refund if:

    • Your request is submitted within 7 days of purchase

    • You have not completed more than 20% of any course or content module

    • The product is a digital course, ebook, or webinar registration purchased directly from www.lumerictrading.com



3. Non-Refundable Items

We do not offer refunds for:

  • Any purchase made after the 7-day window

  • Users who have accessed, downloaded, or completed a significant portion of content

  • Customized or discounted group packages

  • Renewals of subscription-based products

  • One-on-one consultation sessions or coaching

4. How to Request a Refund

To request a refund:

  • Email us at info@lumerictrading.com

  • Include your full name, order number, and reason for the refund request

  • We aim to respond to refund requests within 3 business days

Approved refunds will be issued to your original payment method. Please allow up to 5–10 business days for your financial institution to process the transaction.

5. Right to Refuse Refunds

We reserve the right to refuse a refund if:

    • We detect abuse of the policy (e.g., repeated refund requests)

    • There is evidence of attempted content copying, distribution, or misuse

    • The request appears fraudulent or in violation of our Terms and Conditions

6. Policy Updates

We reserve the right to amend this refund policy at any time. Updates will be posted on this page with a revised effective date.

7. Contact Us

If you have any questions about our refund policy, contact:

Black Iron Gate Investment LLC

Email: support@lumerictrading.com

Website: www.lumerictrading.com

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