We stand by the quality of our
educational content. If you are not satisfied with your purchase, you
may request a refund within 7 calendar days of the original purchase
date, subject to the conditions outlined below.
We do not offer refunds for:
Any purchase made after the 7-day
window
Users
who have accessed, downloaded, or completed a significant portion of
content
Customized
or discounted group packages
Renewals
of subscription-based products
One-on-one
consultation sessions or coaching
To request a refund:
Email us at info@lumerictrading.com
Include
your full name, order number, and reason for the refund request
We
aim to respond to refund requests within 3 business days
Approved refunds will be issued to your
original payment method. Please allow up to 5–10 business days for
your financial institution to process the transaction.
We reserve the right to refuse a refund if:
• We detect abuse of the policy (e.g., repeated refund requests)
• There is evidence of attempted content copying, distribution, or misuse
• The request appears fraudulent or in violation of our Terms and Conditions
We reserve the right to amend this refund policy at any time. Updates will be posted on this page with a revised effective date.
If you have any questions about our refund policy, contact:
Black Iron Gate Investment LLC
Email: support@lumerictrading.com
Website: www.lumerictrading.com